Privacy Policy

1. Data controller

The personal data controller is IRINDA PRIM SRL, IDNO 1006600048096, 5 Gheorghe Tudor St., Chișinău, MD-2028, email: office@irindaprim.md.

2. Data we collect

• Identification data: name, company, phone, email.
• Content of messages sent through contact forms.
• Technical data: IP address, browser type, pages visited, language preference and cookie consent.
• Data stored locally in the browser: selected language and cookie preference.

3. Purpose of processing

• Responding to requests, quotes and messages sent via forms.
• Commercial communications related to your request, where applicable.
• Website security and abuse prevention (e.g. anti-spam protection).
• Improving website functionality and user experience.
• Compliance with applicable legal obligations.

4. Legal basis

We process data based on your consent (contact form, non-essential cookies), performance of pre-contractual measures at your request, and the company's legitimate interest in protecting its website and business.

5. Data retention

We retain form data for as long as necessary to handle the request and for periods required by applicable commercial and tax legislation.

6. Data recipients

Data may be accessed by authorized IRINDA PRIM SRL staff and, where applicable, IT, hosting or email service providers, only to the extent necessary and subject to confidentiality obligations.

7. Your rights

• Right of access to personal data.
• Right to rectification or erasure, within legal limits.
• Right to withdraw consent.
• Right to object to processing or request restriction.
• Right to lodge a complaint with the competent data protection authority.

8. Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, loss or alteration.

9. Contact

To exercise your rights or for privacy questions, email us at office@irindaprim.md.